NOTE: in the dialog, there is one option to be checked on/off -> to keep or delete all your own Nero data. Click start with all default setting to remove the Nero entries. > The window “Nero First Aid Kit” will open.ĥ. Double-click on the unzipped EXE-file to start the Nero FirstAidKit. Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.Ĥ. Download Nero FirstAidKit from to your hard drive.ģ. Please backup your Nero product serial number(for Nero 2019 or earlier generation), your Nero Account email address and password(for Nero 2020 or Nero Platinum subscription), and some necessary personal Nero data files first Ģ. One option to be checked on/off -> to keep or delete all your own Nero data.ġ. Please note that Nero FirstAidKit will uninstall/deletes all Nero related folders and files, and also Nero related registry entries. This tool will delete all registry entries of your Nero installation(s) and will allow a clean reinstallation of your Nero product. Nero FirstAidKit is a tool created by Nero that helps solving installation problems which might exist due to installs and uninstalls of different Nero product versions on the same system. Please use Nero official clean tool Nero FirstAidKit. This would result in installation failure. Such tools delete Nero program folders and files, but may still keep some Nero traces in Registry key.

IObit Uninstaller, Total Cleaner, Revo Uninstaller, etc.) to uninstall Nero software.

Please do NOT use any tool created by other companies (e.g. Solution home Installation and Start-up Installation FAQ How can I remove all traces of previous Nero programs?

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